Operator support

Support for Your Existing Truck

Adbox does more than build trucks. If you already own a mobile LED billboard truck, we can help you get more out of it — software setup, display configuration, hardware upgrades, route setup and ongoing technical support, from a company that builds and operates these trucks itself.

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Already have the truck

Already have the truck. Upgrade the platform.

Most operators do not have a truck problem — they have a platform problem. The vehicle is fine, but the software is improvised, the display mapping was never done properly, the playback workflow is slow, or the setup falls apart under a real campaign.

We work on the parts that decide whether a truck is sellable to a professional buyer: how the display presents, how creative is loaded and scheduled, how the truck is routed and supported, and how quickly problems get resolved when the truck is out working.

Because we build and operate our own trucks, the recommendations come from running this equipment every week, not from a catalog.

Software and display

Software, playback and display configuration.

Platform-agnostic support focused on the configuration you already have.

Software setup and configuration

Getting the software side of the truck configured properly so the display, playback and day-to-day operation behave predictably.

Media player and playback workflow

Playback-software setup, scheduling structure and creative workflow so loading a campaign takes minutes, not an afternoon.

LED controller configuration

Controller setup and troubleshooting so the display drives correctly and stays stable through a full operating day.

Screen and cabinet mapping

Cabinet mapping and screen layout so the panel reads as one clean, correctly ordered display.

Resolution, canvas and multi-output

Canvas sizing, resolution and multi-output configuration where the setup calls for it, so creative fills the screen as intended.

Hardware

Upgrades that are actually worth doing.

Scope is evaluated per truck and per setup. We recommend the most useful path rather than a rebuild for its own sake.

Hardware upgrades and replacements

Practical recommendations on what is worth upgrading, what is worth replacing, and what is fine as it is.

Control hardware and media players

Upgrade paths for control hardware and media players where the current setup is limiting how the truck can be sold and run.

Networking and connectivity

Connectivity setup where appropriate so the truck can be reached, updated and supported while it is out working.

Operations and support

Route setup, diagnostics and ongoing support.

Practical support that keeps the truck sellable and working in the field.

Route and mapping setup

Route and mapping setup for day-to-day operations, planning and campaign documentation.

System diagnostics and troubleshooting

Structured diagnostics when something is intermittent, unstable or nobody can say why it fails.

Remote and ongoing support

Remote support when an issue comes up mid-campaign, plus ongoing partner support for operators who want a long-term relationship with Adbox.

How it works

We evaluate the setup before we recommend anything.

Start with a support consultation. We look at your existing configuration — display, controller, media player, software and how the truck is operated day to day — and tell you where the real limitations are.

From there we recommend the most useful software and hardware path for your situation. Sometimes that is a configuration fix. Sometimes it is a targeted hardware upgrade. Rarely is it a complete rebuild, and we will say so when it isn't.

Scope and cost are evaluated per truck and per setup rather than quoted from a list, because no two operator setups arrive in the same condition.

Request a support consultation